Standard Terms and Conditions

Our standard terms and conditions

We always try to act cooperatively. But we have to follow the EU standards for cancellations of hotel visits.

On your arrival you can move into the apartment/room at 3:00 pm.

When departing we ask you to leave the apartment/room until about 10:00 am.

Your reservation is confirmed when you receive our confirmation notice, which is normally sent to you via e-mail.


The payment is

an advance payment of 50% in one week.
The rest of payment by arrival.
We can only accept cash payment.

On cancellation less than 30 days before your stay or when departing earlier than booked we charge 80% of the time not used.

When departing earlier than booked we charge the full amount.

Illnesses or other important reasons oftentimes require a sudden cancellation. That is why we recommend to take out a travel cancellation insurance.


Internet usage

There is no entitlement to access to the Internet if, for technical reasons, access is not possible. Please also note the regulation on internet usage.